Mid-Atlantic Property Management Services

Emory Hill’s Property Management Department oversees the management of residential and commercial assets and evaluates and maintains the healthy performance of each property. We are committed to our tenants and strive to preserve a positive Tenant-Landlord relationship. Certified professionals assure compliance with government regulations and safety codes, providing recommendations and documentation to building owners.

NAI Emory Hill provides full service property management and related services to clients throughout the mid-Atlantic region.

Our portfolio under management consists of over five million square feet of office, industrial and retail space and several thousand multi-family units. We manage self-owned assets along with those of outside individuals, investment groups, financial institutions and institutional owners.

With over three decades of successfully managing our own portfolio, we have developed a sophisticated process to effectively manage all types of real estate.

Our third party clients benefit from our unique ability to manage from an owner’s perspective, thus helping to maximize property values and cash flows.

We view property management as a partnership and aim to leverage our relationships to the benefit of our entire clientele.

As Delaware’s only full-service property management firm, our clients can benefit from in-house brokerage, maintenance and construction divisions as well.

Having all of these resources under one roof enhances our ability to meet the diverse needs of our clientele thus allowing us to respond quickly and manage proactively.

Our affiliation with NAI Global, a global partnership of real estate service providers, gives us broad access to market insight, tenant and corporate connections and industry best practices.

Professional property managers and maintenance staff are available to manage each site 24 hours a day, 365 days a year, with on-call service. All service and maintenance calls are directed to a central location and responses are
made in a timely manner, while emergencies are handled immediately.

All management, maintenance and accounting functions are supported by sophisticated reporting procedures and professional applications through state-of-the-art accounting and management systems.

We also ensure compliance with lease documents and insurance standards for both the tenant and the landlord and ensure that all governmental guidelines are met.

We serve as liason for both the landlord and the tenant, providing a streamlined communication system.

Property Management in Delaware

Property Management Company Based In Delaware

Our clients can choose from a variety of services and programs, customizing a solution to suit their needs. Property management-related services and programs include:

  • Operating and capital budget preparation
  • Tenant relations and retention
  • Asset enhancement strategies
  • Property inspections and reporting
  • Sophisticated accounting and financial reporting
  • Third-party audit services
  • Comprehensive lease and vendor administration
  • Declaration and by-law enforcement
  • Proactive and preventative maintenance
  • Vacancy and delinquency management
  • Cost reduction
  • Risk mitigation
  • Health and safety management
  • Energy management
  • Marketing and leasing
  • Receivership and REO management

Commercial Property Management Services

Asset Management

Clients with all size portfolios may require more comprehensive real estate solutions such as asset and investment management. By employing sophisticated investment tools, portfolio management, lease administration, operations analysis, and leasing programs, we customize asset management services to preserve and maximize the value of all size assets and portfolios.

The affiliation of NAI Emory Hill with NAI Global enables our company to combine our in-house experience and expertise with that of our affiliates worldwide to ensure best practices and benchmarking. This provides the highest level of professionalism that maximizes our clients’ return on their real estate assets.

Regardless of the industry in which the property is used, every building requires maintenance to maximize and secure its asset value. Each building managed has its own needs that are dictated by its construction, climate, tenant make-up and usage. As a result, regular and preventative maintenance programs are established and frequently reviewed for each site, in accordance with its specific needs.

Risk Management

NAI Emory Hill property managers are trained in policies and procedures regarding the development and implementation of risk management plans, emergency services, property appearance, maintenance and safety.

Our local offices also engage in environmental risk management, maintaining the environmental condition of a property, tenants’ use of the property, and products tenants use onsite.

From safety, legal compliance and financial standpoints, our practices minimize risk to owners, on-site employees and tenants.

General services include:

  • Accounting
  • Energy management systems
  • Operating and capital budgeting
  • Building inspections
  • Preventative and 24/7 maintenance programs
  • The contracting and oversight of services such as:
    • Elevator
    • Extermination
    • Fire protection
    • Generator
    • HVAC
    • Janitorial
    • Landscaping and grounds maintenance
    • Roofing and gutters
    • Security and alarm monitoring
    • Snow removal
    • Trash removal
    • UPS systems
    • 24-hour emergency services
    • Utility management
    • Warranty administration
    • Parking lot maintenance

Additional Services

  • Advisory & Planning
  • Transaction Management
  • Project Management
  • Portfolio Management
  • Property Inspection
  • Vendor Contracts
  • Transition Management
  • Annual Budgets
  • Common Area Billings
  • Lease Enforcement
  • Key Notification Dates
  • Cross Easements
  • Capital construction
  • Tenant relations